How can we help?
Ask Jetsy 4.0 right here, book a call with the founder, or send us a note. A person reads every message.
Ask Jetsy 4.0
It answers from what our website says about Jetsy and the plans. For your own account or a bill, send a note below and a person will answer.
Book a call with the founder
Jetsy was built by a painting contractor for his own company. Pick a time that works and he will call the number you leave.
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Send us a note
Questions, something that is not working, ideas for Jetsy, or a billing question. It goes straight to us.
Common questions
I forgot my password.
On the sign-in page, tap Forgot password and we email you a link to set a new one.
How do I change my card or cancel?
In Jetsy, go to Setup and tap Billing. It opens Stripe, where you can update your card, see past bills or cancel. There is no contract.
Can I take my data with me?
Yes. You can download everything on your board before you go, and nothing is deleted when a free week ends.
Do I keep my phone number?
Yes. On the plans that answer calls, you forward your own line to Jetsy. Customers keep calling the number they already have.
How do card payments work?
You connect your own Stripe account once from Setup. Customers pay from the invoice or quote, and the money goes to your bank, not ours.
Does it work in Spanish?
Every screen does, with one tap. Each person picks their own language.